Refunds & Returns

All products on BigShotPromos.com are covered under a standard 30-day replacement/return policy, unless otherwise specifically stated in the product’s description. This return policy does not apply to closeouts, clearance or customized items. All items are subject to review by Big Shot Promotions, LLC to determine the possibility of non-replaceable returns due to outside influences such as vandalism or excessive wear. Return/Exchange shipments to Big Shot Promotions, LLC shall be paid by the purchasing party and a line reading “Attn: Returns” must be placed on the shipping along with a copy of the original order confirmation or receipt. A refund for the items will be issued to the credit card used for the original order within 3 business days of receipt of the return. Shipping costs are nonrefundable. If you have any questions, concerns or special circumstances regarding a return, please email accounting@bigshotpromos.com for a prompt resolution. Please ship all returns to:

Big Shot Promotions, LLC Returns

8523 Springboro Pike

Miamisburg, OH 45342